Refund & Returns Policy

At Garms Affiliated Clothing, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund according to the conditions below.

Return Eligibility

We accept eligible return requests within 30 days of delivery. To qualify for a return, the item must:

  • Be unused and unworn
  • Be in its original condition
  • Have original tags and packaging where applicable
  • Not be damaged, altered, or washed
  • Include valid proof of purchase

Please contact us before sending any item back.

How to Request a Return

To request a return, contact our customer support team with your order details and reason for the return.

Email: [email protected]

Our team will provide the appropriate return instructions.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. We may request photographs or additional information to verify the issue.

If the issue is confirmed, we will work with you to provide an appropriate solution.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method. The time required for the refund to appear in your account may vary depending on your bank or payment provider.

Sale Items

Items purchased as part of a sale or promotional offer may have different return conditions. Please contact us before returning a sale item to confirm its eligibility.

Exchanges

If you need a different size or replacement item, please contact us at [email protected] before sending your order back. Exchanges are subject to product availability.

Return Shipping

Unless the item received is damaged, defective, or incorrect, the customer may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

Items That Cannot Be Returned

Returns may not be accepted for items that have been worn, washed, damaged, altered, or returned without their original condition or packaging where applicable.

Contact Us

For any questions regarding refunds, returns, or exchanges, please contact:

Garms Affiliated Clothing
Email: [email protected]

We are committed to helping make your shopping experience as smooth and convenient as possible.